Host with total confidence, covered by our 30-day guarantee
We're so confident you'll love our hosting that we back every plan with a full money-back guarantee. If you're not completely satisfied within your first 30 days, we'll refund every penny you paid — no arguments, no hidden terms.
Why we are confident
We put our guarantee behind every plan
We don't just say we're the best — we prove it. If our hosting isn't everything you expected, you can walk away free of charge within the first 30 days of service.
Zero-Risk Trial
Try your hosting risk-free. Use our platform, our tools, and our support freely for 30 days — and if it's not the right fit, get a full refund.
Lightning-Fast & Reliable
We deliver the performance, uptime, and speed you need. The guarantee simply backs the quality of the service you receive from day one.
Real Human Support
Have a problem? Our support team is here to help before you ever think about a refund. We'd rather solve the issue than lose a customer.
Simple & Transparent
How to request your refund
The process is quick and painless. No forms to fill out endlessly — just reach out and we take care of the rest.
Contact us
Open a ticket from your client area or email our billing team within your first 30 days of service.
Tell us what went wrong
Let us know why you're leaving. This helps us improve, but it's entirely optional — you can request a refund without explaining yourself.
We refund you
We process your refund to your original payment method within a few business days. Your money back, exactly as promised.
What's Covered
Our guarantee at a glance
Here's exactly what our 30-day money-back guarantee covers — and what it doesn't, so there are no surprises.
✓ Covered
- All hosting fees on qualifying web hosting plans
- Setup fees charged at the time of your order
- Free domains purchased with your hosting within the term
- Add-on services billed with the initial setup
- Full refunds processed within 5 business days
✕ Not Covered
- Domain name renewals and standalone domain registrations
- Domain privacy, SSL certificates, and third-party services
- Extra usage and overage charges beyond your plan
- One-off licenses or services billed separately
Plan Coverage
Which services qualify
Our 30-day money-back guarantee protects you across all of our hosting products. See how it applies to each service below.
| Service | 30-Day Refund | Notes |
|---|---|---|
| Shared Web Hosting | Yes | Full refund on all hosting fees within the first 30 days. |
| Reseller / VPS Hosting | Yes | Refund covers the hosting service fees only. |
| Dedicated Servers | Yes | Setup fees and the first-term hosting are refundable within 30 days. |
| Domain Registrations | No | Domain fees are non-refundable once registered. |
| Add-ons & Third-Party Services | No | Pass-through fees billed on behalf of third parties. |
Need help before requesting a refund?
Open a Support TicketFAQ
Frequently asked questions
Everything you need to know about your 30-day money-back guarantee.
How long is the money-back guarantee period?
How will I receive my refund?
Are domain name fees refundable?
Can I combine the guarantee with other promotions?
What if I'm outside my 30-day period?
Start hosting with zero risk
Join thousands of happy customers backed by our 30-day money-back guarantee. Try us today — if you're not delighted, we'll refund every dollar.
Get Started — Risk Free